Support and account questions
Describe the issue and include your GlimWorld username if it helps us locate the account. Never include your password, parental PIN, or recovery code.
Privacy and parental requests
Parents and guardians can use the support form or email to ask about a child’s account, request access or correction, or request account deletion.
Safety concerns and feedback
Use the support form for a safety concern, ban or mute appeal, technical problem, or product suggestion. Please include enough detail for the team to understand what happened.
What you can do
- Email assistglimworld@outlook.com
- Submit a support or appeal form
- Request help with privacy and account questions
- Report a technical issue or safety concern
Common questions
How can I contact GlimWorld?
Email assistglimworld@outlook.com or submit the support form linked on this page.
How long will a response take?
GlimWorld aims to respond to privacy requests within 30 days, or sooner when required by applicable law. The current Privacy Policy also says the team aims to respond to contact requests within five business days.
What information should I leave out?
Do not send passwords, parental PINs, one-time recovery codes, or other authentication secrets.
Related next steps
Read how information and privacy requests are handled in the Privacy Policy.
For a product overview before getting started, visit About GlimWorld.